General Questions
What can I get here?
Here you can download stock photos, videos, and other stuffs from various microstocks
Why do we use it?
You can choose to use the our service, with low prices and can be used in many different services.
How can I download files?
If you want to download things, you need to buy package/topup. After you got your balance (Credit/Bonus) you can download things you want
How many Credit or Bonus will be spend for download?
Because each service / provider have different price. So, Tanpamerek have pricing table, you can check it here Pricing
Why does it take so long to download?
Because each request executes a command to the server, and it sometimes burdens the server and takes a few seconds to process
Why I get an error message when I download, or my download failed?
You will get error response when system can’t get the item for you. Here are the examples:
- Account overslot: Each account have a limit slot for download such as 350 slot, 750 slot, 100 slot(like freepik)… When it get daily limit or reach out of stock, it need time to reset or update new account.
- Account dead
- Server connecting corrupt
- Resource maintenance
So many reason, but error its mean you cant get that item at that time. And please try again later. because system already re-try itself for 5 times before response error. So you don’t have to make many request.
Pricing and Plans
What do I get when I buy a package?
If you buy package(s) you will get balance (Credit/Bonus). This balance is a currency, with this you can use to download or buy things here. The higher the package you buy, the more bonuses you get.
When will my balance be updated after I successfully top up?
Usually, your balance will be updated automatically. But some case it need to verify manually.
What's the difference between Credit and Bonus
Actually, it’s the same thing. But with high package you bought, you will get bonus. If you download things, system will deduct your bonus first.
How long is my balance valid?
Your balance will not expire, as long as the balance is still sufficient to download, you can use it anytime